Last updated: Tue, 9th September 2025
East African Carbon Company (EACC) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share data when you interact with our website and services.
1. Information We Collect
We may collect the following information when you use our site or engage with us:
- Personal details: name, email address, phone number, and organization when you complete contact or partnership forms.
- Professional information: your role, sector, or affiliation when shared in enquiries.
- Technical data: IP address, browser type, device information, and usage data via cookies or analytics tools.
- Communication data: records of correspondence when you contact us by email or through the site.
2. How We Use Your Information
Your data is used for the following purposes:
- Responding to enquiries, partnership requests, and investor interest.
- Providing updates on EACC projects, initiatives, and events (where you have opted in).
- Improving website functionality and user experience.
- Meeting legal or regulatory requirements.
3. Legal Basis for Processing
We process personal data under the following grounds:
- Consent: when you subscribe to updates or submit your details via forms.
- Legitimate interest: to improve our services and communicate relevant project updates.
- Legal obligation: when required to comply with applicable laws.
4. Data Sharing and Transfers
- We do not sell or trade your personal data.
- Data may be shared with trusted service providers (such as hosting, analytics, or email services) under strict confidentiality.
- In some cases, information may be transferred internationally, but always with safeguards in line with GDPR and Uganda’s Data Protection and Privacy Act.
5. Data Retention
We keep personal data only for as long as necessary:
- Enquiry records: up to 2 years after last interaction.
- Newsletter subscriptions: until you unsubscribe.
- Legal/contractual data: retained as required by law.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request corrections or updates.
- Request deletion of your personal data.
- Withdraw consent at any time.
- Lodge a complaint with a relevant supervisory authority.
7. Cookies and Analytics
- We use cookies and analytics tools to track website performance and improve content.
- You can manage or disable cookies via your browser settings.
8. Security
We apply appropriate technical and organizational measures to protect your data against unauthorised access, loss, or misuse.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties.
10. Contact Us
For any privacy-related questions or requests, please contact us at:
East African Carbon Company (EACC)
E-mail: ntariq@eacc.global
